Shipping & Delivery - Riverstones
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Ontvang gratis een Fairtrade Riverstones tas bij besteding vanaf €50,-
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Shipping & Delivery

Up to and including the delivery RIVERSTONES bears the responsibility for the order. After the delivery, the responsibility will be transferred to you.

RIVERSTONES charges the following shipping costs:

  • Netherlands
    free shipping on orders above € 75,00
    € 3,95 for orders upto € 75,00 - shipped within 24 hours (standard letterbox post by bicycle courier where possible, all other postal codes are delivered by PostNL)
  • Europe
    € 9,00 on all orders
  • Rest of the world
    € 30,00 on all orders

After your order, we will send the package as soon as possible! All orders will be sent within 24 hours.
If you accidentally enter your details incorrectly, the extra costs will be for your own account.

EXCHANGE OR RETURN

Exchange or return is possible within 14 days of purchase. Fill in the return form and we will contact you as soon as possible. The costs for the return are for your own account.

The money will be transferred within 14 days after the return form has been processed. To exchange the product, you will be contacted after receipt of the form.

It is only possible to exchange or return an item if it is unworn/undamaged and in its original packaging. RIVERSTONES has the right to refuse a product if it is returned in damaged/worn condition or if it is not in the original packaging.

Please note: personalized custom made jewelry, cannot be exchanged or returned. We point out that you therefore waive your right of withdrawal, because the right of withdrawal does not apply to products that are custom-made.

 

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