Süß Necklace Gold Plated
The Süß necklace is an ode to all things sweet. In Berlin you will find bakeries, patisseries and cafés everywhere with home-made delicacies on the menu. Kaffee und Kuchen, enjoying a piece of cake later in the afternoon, is typically German. As far as we are concerned, a tradition to cherish.
Süß means sweet as well as cute or lovable. And that makes it, in addition tot a necklace to celebrate your love for Berlin, a beautiful gift for someone who is dear to you. And who is reminded of that every time she puts on the necklace. Meaningful jewelry. That is what Riverstones is all about.
Processing time: 24 hours (Monday to Friday)
Delivery time within the Netherlands
- Shipping with tracking: usually delivered within 1 business day after dispatch
- Shipping costs: €4.50 - shipping within 24 hours (letterbox package with PostNL)
- Free shipping on orders over €75
Delivery time to Belgium
- Tracked Shipping: Usually delivered within 1–3 business days after dispatch
- Shipping costs: €4.50
- Free shipping on orders over €75
Delivery time to Germany
- Tracked Shipping: Usually delivered within 3–6 business days after dispatch
- Shipping costs: €9.50
- Free shipping on orders over €75
Delivery time to the rest of Europe
- Tracked Shipping: Usually delivered within 6–10 business days after dispatch
- Shipping costs: €9.50
- Free shipping on orders over €75
International shipping delivery time
- Tracked Shipping: Usually delivered within 6–14 business days after dispatch
- Shipping costs: €25
- Free shipping on orders over €400
Shipping & Fulfillment
Orders are shipped by Sipack , located in Heemskerk, Netherlands .
If you accidentally enter your details incorrectly, you will be responsible for any additional costs.
RETURNS
Return period: Up to 14 days after receipt
Return address: SIPACK | Riverstones, Trompet 1217, 1967 DA, Heemskerk, Netherlands (warehouse)
Processing time: Up to 14 days for refund completion
Replacement costs: None
Return costs: The customer pays the return shipping costs (except for defective or incorrectly delivered items)
Complete the returns form and send the package back to us. You will be responsible for the return shipping costs.
You can only return an item if it is unworn/undamaged and in its original packaging. RIVERSTONES reserves the right to refuse a product if it is returned damaged/worn or not in its original packaging.
Please note: personalized, custom-made jewelry cannot be returned. Therefore, we remind you that you waive your right of withdrawal, as the right of withdrawal does not apply to personalized or custom-made products.
Jewelry care guide
Our jewelry is handmade and therefore deserves extra care.
- Don't wear your jewelry while exercising. Gold and silver are soft metals and prone to scratches.
- Avoid contact with water: Do not wear jewelry while showering, swimming, or in a spa. Chloride and moisture can cause damage.
- Do not use aggressive cleaning agents when wearing your jewelry.
- Only put on your jewelry after applying makeup, perfume, hair products, or lotions.
- Store your jewelry in a dry place, preferably separately to prevent scratches and knots.
- Clean your jewelry with a soft, dry cloth. Never use liquids on gold-plated jewelry.
Tip: Remove your jewelry before sleeping to extend its life.
Do you have any questions or need advice? Feel free to contact us at klantenservice@riverstones.nl .
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